Policy - International Shipments
Placing International Orders
Shop the U.S. site and select the country you would like to ship to on the My Cart page. Your order total will then appear in the destination country’s currency for checkout. Order totals are guaranteed at the exchange rate set when your order is placed.
International Payment Methods
International Shipping Information
Orders must be placed by 17:00 (5:00PM) GMT to start processing on the same day. If an order is placed after the deadline, it will be processed the next business day. All orders ship Monday - Friday, excluding federal holidays within the United States.
Certain items considered hazardous materials including aerosols and alcohol-based products (e.g., pressurized spray cans, hairspray, nail polish remover, etc.) are restricted to ground-only transport, due to air transportation restrictions and regulations. These items will not be eligible for international shipment.
Fraud Protection
Amor Umbrella provides safe and secure checkout by encrypting your credit card information using SSL. For more information about our secure checkout, read our Privacy Policy.
International Returns & Exchanges
If you are not completely satisfied with a Amor Umbrella purchase or gift for any reason, please review our return, refund, and exchange policies below for Amor Umbrella.com purchases. In all cases, products must be returned in new or gently used condition.
Return of Online Purchases by Mail
Return shipping costs are paid by the purchaser and any shipping cost associated with the original order cannot be refunded.
Step 1: Fill out the Return Form on your packing slip.
Step 2: Contact Amor Umbrella Customer Service at 1.833.599.9944 to receive a Return Authorization (RA) number. Return instructions and return mailing address will be sent via email from Amor Umbrella.
Step 3: Clearly print the return mailing address, including your RA number on your package and on your Return Form.
Step 4: Place your merchandise in the original shipping box. If the original packaging is not available, please use a sturdy box or padded envelope to prevent damage in transit. Follow the instructions provided from Amor Umbrella and return the package using DHL. You will receive an email confirmation when your return is processed.
Returns must be received within 60 days from the date of purchase.
Gift Returns and Exchanges
Please note that we do not offer gift returns or exchanges for returned products at this time.